Walden
More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s or doctoral degree online at Walden.
We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help with the interviewing and hiring process of new enrollment team members. They will work with the manager of enrollment development to ensure the highest level of performance is achieved from their team. They will have the authority to initiate disciplinary action for non-performers as well as rewarding those that perform. They will execute performance reviews for each advisor and team lead on their team.
Responsibilities
- Manage daily functions of their respective enrollment team.
- Meet and exceed set enrollment targets on a regular basis.
- Coach, mentor and help train enrollment advisors.
- Work with other managers to develop best practices.
- Perform and execute quarterly reviews and submit annual reviews for approval.
- Help with the interviewing and hiring of new enrollment staff.
- Help to develop new strategies for success for enrollment department.
- Work on assigned committees and teams within the organization.
- Work with academics in communicating new policies and changes that impact enrollment.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Bachelor's Degree required.
- At least four years of work experience in customer service Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications.
- Excellent organizational and communication skills
- Excellent project management skills.
- Ability to work in a fast paced environment.
- Work well with both customers and co-workers.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,696.34 and $95,230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Join Our Talent Community!
Upload your resume to get noticed by recruiters and stay up to date on career opportunities with us.
SubscribeWant to know more about our benefits?
We provide a wide range of valuable perks and comprehensive benefits designed to support your unique work and personal life. Click to explore our benefits overview and discover everything you need to support your wellness, financial security, and work–life balance.
Read moreOpen roles
Salary
Location
Phoenix, AZ
Job Type
Full-time
Location
Phoenix
Category
Admissions/Enrollment
Institution
Walden University
Description
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help
Reference
3a2faa97-94b3-434a-8412-0ca3f3dbf1c4
Expiry Date
01/01/0001
Salary
Location
Columbia, MD
Job Type
Full-time
Location
Columbia
Category
Admissions/Enrollment
Institution
Walden University
Description
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help
Reference
b2df297d-d0b1-49c0-a1b8-a0bf011584bf
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Columbia
Category
Admissions/Enrollment
Institution
Walden University
Description
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o
Reference
c0f6e57b-f0e7-4b0b-a8db-97b16558f724
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Columbia
Category
Admissions/Enrollment
Institution
Walden University
Description
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o
Reference
4c981264-347f-4a3a-a981-230a54e20c6a
Expiry Date
01/01/0001