Manager - Enrollment

  1. Full-time
  2. Admissions/Enrollment
  3. Phoenix

__jobinformationwidget.freetext.ExternalReference__

REF11622F

  1. Walden University

Company Description

Walden

More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s or doctoral degree online at Walden.

We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

 


Job Description

Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help with the interviewing and hiring process of new enrollment team members. They will work with the manager of enrollment development to ensure the highest level of performance is achieved from their team. They will have the authority to initiate disciplinary action for non-performers as well as rewarding those that perform. They will execute performance reviews for each advisor and team lead on their team.

Responsibilities

  • Manage daily functions of their respective enrollment team.
  • Meet and exceed set enrollment targets on a regular basis.
  • Coach, mentor and help train enrollment advisors.
  • Work with other managers to develop best practices.
  • Perform and execute quarterly reviews and submit annual reviews for approval.
  • Help with the interviewing and hiring of new enrollment staff.
  • Help to develop new strategies for success for enrollment department.
  • Work on assigned committees and teams within the organization.
  • Work with academics in communicating new policies and changes that impact enrollment.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor's Degree Bachelor's Degree required. 
  • At least four years of work experience in customer service Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications.
  • Excellent organizational and communication skills
  • Excellent project management skills.
  • Ability to work in a fast paced environment.
  • Work well with both customers and co-workers.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,696.34 and $95,230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

 

 

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Covista’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit:
    https://careers.covista.com/benefits


     

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

List #1

Open roles

Manager - Enrollment

Salary

Location

Chicago, IL

Job Type

Full-time

Location

Chicago

Category

Admissions/Enrollment

Institution

Walden University

Description

Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help

Reference

9f672751-8067-4e63-8579-ed745dfe6871

Expiry Date

01/01/0001

Apply Shortlisted
Manager - Enrollment

Salary

Location

Columbia, MD

Job Type

Full-time

Location

Columbia

Category

Admissions/Enrollment

Institution

Walden University

Description

Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help

Reference

b2df297d-d0b1-49c0-a1b8-a0bf011584bf

Expiry Date

01/01/0001

Apply Shortlisted
Customer Service Representative

Salary

Location

Remote

Job Type

Full-time

Location

Remote (US)

Columbia

Category

Admissions/Enrollment

Institution

Walden University

Description

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o

Reference

c0f6e57b-f0e7-4b0b-a8db-97b16558f724

Expiry Date

01/01/0001

Apply Shortlisted
Customer Service Representative

Salary

Location

Remote

Job Type

Full-time

Location

Remote (US)

Columbia

Category

Admissions/Enrollment

Institution

Walden University

Description

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o

Reference

4c981264-347f-4a3a-a981-230a54e20c6a

Expiry Date

01/01/0001

Apply Shortlisted
View all

Manager - Enrollment

  1. Phoenix

Search