- Full-time
- Student Support
- Lisle
- Covista
Job description
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
Opportunity at a Glance
Join our team as a Student Finance Analyst, where you will play a vital role in supporting student success through accurate and efficient financial aid processing. In this position, you will contribute to core student finance operations, including Title IV (TIV) awarding, verification, disbursement, and credit balance processing.
Working under general direction, you will provide essential support to both internal stakeholders and external partners while ensuring a high level of accuracy, compliance, and responsiveness. You will also leverage data and reporting to identify trends, provide insights, and support continuous improvement initiatives within student finance operations.
This is an excellent opportunity for a detail-oriented professional who thrives in a data-driven environment and is passionate about making a positive impact on student outcomes.
Key Responsibilities
- Demonstrate a strong working knowledge of processes, procedures, and policies, applying them effectively in day-to-day responsibilities
- Apply advanced Title IV knowledge with minimal guidance, including troubleshooting issues and recommending solutions
- Generate, analyze, and interpret reports to support student finance operations and decision-making
- Identify trends within student finance data, conducting root cause analysis to uncover insights and opportunities
- Proactively anticipate potential risks or questions and communicate recommended solutions to stakeholders
- Evaluate current processes and procedures, recommending improvements and assisting in the implementation of changes, including training team members
- Present report findings and insights to leadership, clearly explaining trends and any anomalies
- Appropriately escalate concerns or complex issues to leadership when needed
- Support student finance system or database conversions, collaborating with leadership and IT teams
- Take ownership of key processes, contributing to team success through execution, mentorship, and knowledge-sharing
- Hold yourself accountable for meeting team objectives, deadlines, and service level agreements (SLAs), proactively communicating any risks to timelines
- Perform additional duties as assigned while ensuring adherence to all organizational policies and standards
- Bachelor’s degree preferred
- Minimum of 2 years of experience in student accounts and/or financial aid preferred
- At least 2 years of experience in an analytical role preferred, with a strong focus on data-driven decision-making
- Solid working knowledge of Title IV funding and student finance policies, with the ability to apply regulations in a practical setting
- Advanced analytical skills, with the ability to generate reports, interpret data, and translate insights into actionable recommendations
- Proficiency in Microsoft Office Suite, particularly Excel, along with experience in database and web-based applications
- Strong written and verbal communication skills, with the ability to convey information clearly, concisely, and effectively while adapting to different audiences
- Demonstrated ability to proactively solve problems by asking insightful questions, validating information, considering alternatives, and maintaining a solution-focused approach
- Eligibility to obtain and maintain access to the NSLDS system (must not be in default on Title IV federal aid)
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
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